Time slots are offered on Monday-Saturday by advance booking only (Must be at least 48 hours in advance). Since each project is unique, time accommodating and dates are only discussed via email. Please provide your first/last name, package, location (studio or outdoor location), date, color scheme, & time you're interest in. You will receieve a response within 24 hours. Once everything has been confirmed you will be emailed a contract and Paypal invoice to pay your 50% deposit to secure you session.
When should I book?
Monday - Saturday
10:00am - 8:00pm
Closed on Sundays
It is recommended to email & secure a date 3 -4 WEEKS IN ADVANCE as slots go quickly. Booking must be done more than 48 hours in advance of session.
POST READY FOR SPECIAL DAY - You will need to reserve a date that is 14 business days or more prior to your release date (business days ONLY count Monday - Friday)
How do I pay?
PayPal, Cash, Cash App, or Cashier's Checks.
Non-Refundable Retainers: All retainers are made electronically via your personalized invoice emailed to you following your booking confirmation. You have 48 hours to pay your deposit before your session is canceled. All retainers Are Non-Refundable.
FINAL BALANCES: Balances can be paid by cash, card, or online the day of your session. Full balance must be paid before proofs are sent. You have 7 days to pay full balance before $15 per day late fees are enforced.
MORE RETOUCHED IMAGES: Additional retouched images can be ordered up to 14 days after your shoot. After 14 days a $50 storage fee will be added to the cost. An invoice will be emailed your for payment and full balance must be paid before images are edited.
PRINTS: Print payments can be made at the end of the project when you receive your collection proofs link via email. (Prints are not included in your package *ONLY Retouched images can be printed)
Where is the studio?
The Rayvon Creates LLC Home Studio is located on the north side of Jacksonville, FL near Edgewood & Lem Turner. The address will be provide on your contract once your session has been confirmed via email. On location studio style shoots can be provided for an additional fee.
How will I pick my photos?
Once your full balance is paid you will receive an email with a link and password to your online gallery. You can add the photos you would like edited to your favorites folder by pressing the heart button at the bottom (click again if you need to remove a photo). If you need more you can use the shopping cart icon to purchase additional edits. Please send an email to once your favorites have been selected. Retouched images will be emailed upon completion. (Prints are NOT included with the service cost of your shoot & are available for EDITED IMAGES ONLY).
When will I get my photos?
Please allow 14 -28 business days from the day you select your edited images selection for delivery. Rush orders are not available. (Business days are Monday-Friday)
Can I cancel or reschedule?
Yes, but no retainer refunds.
For photo shoots rescheduling must be done within 48 hours notice of the perspective shoot date or Rayvon Creates will be entitled to a $25.00 rescheduling fee. Clients are allotted 1 reschedule per contracted session. Retainer fees will NOT be returned for cancellations regardless of reason. Rayvon Creates LLC is not responsible for any act of God or weather that may cancel or post-pone a shoot. Clients will not be entitled to a refund for any such circumstances but will be offered the opportunity to reschedule their session if they so choose and upon availability of Rayvon Creates LLC.
Can I bring guests?
Currently with the Covid-19 virus being a concern we ARE NOT allowing any guests outside of clients who are being serviced. You are however allowed to Facetime/Video chat someone for your comfort. A phone stand is available for your convenience. * Minors scheduled for solo sessions may have 1 parent/guardian present, who must wear a mask.
What props do we have?
Studio shoots only
Included in your shoot you have the option to select any of the following...
Premium Props:($75 upgrade fee) Grass wall with flowers, White and gold throne chair (comes with sequence curtains, small table, and black or white rug), White paper flower background, Moon theme with clouds, or Custom Balloon arch with matching set colors.