Check the FAQs 

Frequently asked questions

How do I book a shoot?

Monday - Saturday

10:00am - 8:00pm

Closed on Sundays

Booking is by EMAIL ONLY: info@rayvoncreates.com

Time slots are offered on Monday-Saturday by advance booking only (Must be at least 48 hours in advance). Since each project is unique, time accommodating and dates are only discussed via email. Please provide your first/last name, package, location (studio or outdoor location), date,  color scheme, & time you're interest in. You will receieve a response within 24 hours.  Once everything has been confirmed you will be emailed a contract and Paypal invoice to pay your 50% deposit to secure you session.

When should I book?

Monday - Saturday

10:00am - 8:00pm

Closed on Sundays

It is recommended to email info@rayvoncreates.com & secure a date 3 -4 WEEKS IN ADVANCE as slots go quickly. Booking must be done more than 48 hours in advance of session.​
  • POST READY FOR SPECIAL DAY - You will need to reserve a date that is 14 business days or more prior to your release date (business days ONLY count Monday - Friday)

How do I pay?

PayPal, Cash, Cash App, or Cashier's Checks.

Non-Refundable Retainers: All retainers are made electronically via your personalized invoice emailed to you following your booking confirmation. You have 48 hours to pay your deposit before your session is canceled. All retainers Are Non-Refundable.

FINAL BALANCES: Balances can be paid by cash, card, or online the day of your session. Full balance must be paid before proofs are sent. You have 7 days to pay full balance before $15 per day late fees are enforced. 

 

MORE RETOUCHED IMAGES: Additional retouched images can be ordered up to 14 days after your shoot. After 14 days a $50 storage fee will be added to the cost. An invoice will be emailed your for payment and full balance must be paid before images are edited.

 

PRINTS: Print payments can be made at the end of the project when you receive your collection proofs link via email. (Prints are not included in your package  *ONLY Retouched images can be printed)

Where is the studio?

Jacksonville, FL

The Rayvon Creates LLC Home Studio is located on the north side of Jacksonville, FL near Edgewood & Lem Turner. The address will be provide on your contract once your session has been confirmed via email. On location studio style shoots can be provided for an additional fee. 

How will I pick my photos?

Online Gallery

Once your full balance is paid you will receive an email with a link and password to your online gallery. You can add the photos you would like edited to your favorites folder by pressing the heart button at the bottom (click again if you need to remove a photo). If you need more you can use the shopping cart icon to purchase additional edits. Please send an email to info@rayvoncreates.com once your favorites have been selected. Retouched images will be emailed upon completion. (Prints are NOT included with the service cost of your shoot & are available for EDITED IMAGES ONLY). 

When will I get my photos?

2-4 Weeks

Please allow 14 -28 business days from the day you select your edited images selection for delivery.  Rush orders are not available. (Business days are Monday-Friday)

Can I cancel or reschedule?

Yes, but no retainer refunds.

For photo shoots rescheduling must be done within 48 hours notice of the perspective shoot date or Rayvon Creates will be entitled to a $25.00 rescheduling fee. Clients are allotted 1 reschedule per contracted session. Retainer fees will NOT be returned for cancellations regardless of reason. Rayvon Creates LLC is not responsible for any act of God or weather that may cancel or post-pone a shoot. Clients will not be entitled to a refund for any such circumstances but will be offered the opportunity to reschedule their session if they so choose and upon availability of Rayvon Creates LLC. 

Can I bring guests?

No

Currently with the Covid-19 virus being a concern we ARE NOT allowing any guests outside of clients who are being serviced. You are however allowed to Facetime/Video chat someone for your comfort. A phone stand is available for your convenience. * Minors scheduled for solo sessions may have 1 parent/guardian present, who must wear a mask. 

What props do we have?

Studio shoots only

Included in your shoot you have the option to select any of the following...
 
Premium Props: ($75 upgrade fee) Grass wall with flowers, White and gold throne chair (comes with sequence curtains, small table, and black or white rug), White paper flower background, Moon theme with clouds, or Custom Balloon arch with matching set colors. 
 
Standard Props: (No additional cost)
Baby Sports balls: football, basketball, basketball net, soccer ball, baseball
Backdrops: Solid Colors- black, white, light pink, dark pink, blue, baby blue, teal, purple, green, yellow, orange, red, tan, dark brown, dark grey.
Backdrop Patterns: Rainbow paint splatter, Fresh Prince, & Brick
Boxes: Clear with Black border (set of 4), clear with white border (set of 4), clear with gold border (set of 4)
 
Chair: Clear acrylic with arm rests  & black directors chair
Chalkboard sign: (Small easel, large easel, adventure awaits, first day of school, baby milestones, pregnancy milestones, sweethearts)
Crowns: (Adult size 2 gold, black, rose gold, or 2 silver)  (Baby size silver & gold) Faux flower crown with small pink roses, & gold king crown
Faux Cake: (9"inch white or 6"inch pink)
 
Faux Cupcake: (5 vanilla, 5 chocolate, or 5 strawberry)  
Faux Flowers: Dark red roses, pink roses, white roses, & sunflower heads
Faux Fruit: Lemons, Strawberries, & Oranges
Faux Rose petals: Dark red & Light red
Glitter Champagne bottles (3 gold, 2 black, 2 light pink, 2 silver, & 2 baby blue)
Maternity: Baby Glitter sign (1 blue & 1 pink), Milestone blocks (1 blue & 1 pink), felt baby feet (1 blue &1 pink)
Metallic foil backdrop: (Gold, silver, pink, purple, royal blue, red, green, orange, magenta, black, iridescent, and rose gold)
Milk bath containers: (Clear acrylic, silver plastic, or silver metal) *flowers & fruit not provided
Newborn: Wraps (Stone Gray, Navy Blue, or Tan), Grey teddy bear hat with matching bear, Basketball hat & hoop net, Malcolm X mini glasses, & Two pink tulle dresses. White wooden bed
Non-helium Balloons: (Gold confetti, silver confetti, Rose Gold confetti, pink & gold confetti, black &gold confetti,  purple, light blue, blue, green, yellow, orange, red, light pink,  turquoise, black, white, metallic silver, and metallic gold)
Number Balloons: *Air-Filled ONLY: 0-9 in Black, Gold, Pink, & Silver 
 
Numbers: Large gold #2 & #5, small gold glitter #1, & large pink rose #1
 
Paper flowers: (White, Purple, Teal, & Tan)
 
Piñatas: Large- 1 unicorn, 2 donuts, 1 rainbow  Small- 2 unicorns
 
Step stools: (Black or  kid size white)
Stools: (Black metal or white fur)
Super hero cape: Red & blue 
 
Valentine's Day: Small glitter hearts, Two hollow red heart wreathes, and I love you heart.
Wings: White angel wings 52 inches (matching halo)
Wrapped Presents: (Set of 5 gold, glitter rose gold, black, or silver)
 
*ANYTHING NOT ON THIS LIST MUST BE PROVIDED BY CLIENT 
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© 2021 Rayvon Creates LLC

Tel: 904-323-1972