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Check the FAQs 

Frequently asked questions

How do I book a shoot?

Monday - Saturday

10:00am - 8:00pm

Closed on Sundays

Booking is by EMAIL ONLY: info@rayvoncreates.com

Time slots are offered on Monday-Saturday by advance booking only (Must be at least 48 hours in advance). Since each project is unique, time accommodating and dates are only discussed via email. Please provide your first/last name, package, location (studio or outdoor location), date,  color scheme, & time you're interest in. You will receieve a response within 24 hours.  Once everything has been confirmed you will be emailed a contract and Paypal invoice to pay your 50% deposit to secure you session.

When should I book?

Monday - Saturday

10:00am - 8:00pm

Closed on Sundays

It is recommended to email info@rayvoncreates.com & secure a date 3 -4 WEEKS IN ADVANCE as slots go quickly. Booking must be done more than 48 hours in advance of session.​
  • POST READY FOR SPECIAL DAY - You will need to reserve a date that is 21 business days or more prior to your release date (business days ONLY count Monday - Friday)

How do I pay?

PayPal, Cash, Cash App, or Cashier's Checks.

Non-Refundable Retainers: All retainers are made electronically via your personalized invoice emailed to you following your booking confirmation. You have 48 hours to pay your deposit before your session is canceled. All retainers Are Non-Refundable.

FINAL BALANCES: Balances can be paid by cash, card, or online the day of your session. Full balance must be paid before proofs are sent. You have 7 days to pay full balance before $15 per day late fees are enforced. 

 

MORE RETOUCHED IMAGES: Additional retouched images can be ordered up to 14 days after your shoot. After 14 days a $50 storage fee will be added to the cost. An invoice will be emailed your for payment and full balance must be paid before images are edited.

 

PRINTS: Print payments can be made at the end of the project when you receive your collection proofs link via email. (Prints are not included in your package  *ONLY Retouched images can be printed)

Can I bring guests?

No

Currently with the Covid-19 virus being a concern we ARE NOT allowing any guests outside of clients who are being serviced. You are however allowed to Facetime/Video chat someone for your comfort. A phone stand is available for your convenience. * Minors scheduled for solo sessions may have 1 parent/guardian present, who must wear a mask. 

Where is the studio?

Jacksonville, FL

The Rayvon Creates LLC Home Studio is located on the north side of Jacksonville, FL near Edgewood & Lem Turner. The address will be provide on your contract once your session has been confirmed via email. On location studio style shoots can be provided for an additional fee. 

How will I pick my photos?

Online Gallery

Once your full balance is paid you will receive an email with a link and password to your online gallery. You can add the photos you would like edited to your favorites folder by pressing the heart button at the bottom (click again if you need to remove a photo). If you need more you can use the shopping cart icon to purchase additional edits. Please send an email to info@rayvoncreates.com once your favorites have been selected. Retouched images will be emailed upon completion. (Prints are NOT included with the service cost of your shoot & are available for EDITED IMAGES ONLY). 

When will I get my photos?

2-4 Weeks

Please allow 14 -28 business days from the day you select your edited images selection for delivery.  Ordering additional images will effect the time frame of delivery. Rush orders are not available. (Business days are Monday-Friday)

How do I prepare for my shoot?

Dress for success, arrive on time, and be ready for a great time.

Please have your outfit(s) ready and sent via email to Rayvon Creates at least one week prior to your session. Your outfit will influence your scene style. You will receive a reminder email the day before your session with helpful tips and another copy of your signed contract which contains the address. For children sessions please bring their favorite toy and snack just in case they have a hard time warming up. To help aid in a successful shoot make sure they have eaten, had a nap, and have been changed/groomed prior to arrival. Music is played throughout the session so have an artist or songs in mind. Please do not arrive more than 15 minutes early to your session. 

What if I am late?

Your session time will remain the same but additional time can be purchased is scheduling permits.

Rayvon Creates does not a have a fee for being late but your scheduled session time will remain the same. If the client needs more time they can purchase additional time in full on site ONLY if the schedule permits. If the schedule doesn't allot for additional time the client will still be responsible for the cost of the session.

Can I cancel or reschedule?

Yes, but no retainer refunds.

For photo shoots rescheduling must be done within 48 hours notice of the perspective shoot date or Rayvon Creates will be entitled to a $25.00 rescheduling fee. Clients are allotted 1 reschedule per contracted session. Retainer fees will NOT be returned for cancellations regardless of reason. Rayvon Creates LLC is not responsible for any act of God or weather that may cancel or post-pone a shoot. Clients will not be entitled to a refund for any such circumstances but will be offered the opportunity to reschedule their session if they so choose and upon availability of Rayvon Creates LLC. 

What props do we have?

Studio shoots only

Included in your shoot you have the option to select any of the following...
 
Premium Props: ($75 upgrade fee)
Grass wall with flowers
White/ gold or black/gold throne chair (comes with sequence curtains (purple, baby & royal blue, orange, red, pink, magenta, black, white, or gold), small table, and black or white rug),
 
White paper flower background
 
Moon theme with clouds
 
Office scene with desk/name plate/plant/office chair
 
Custom Balloon organic half arch with matching set colors. 
 
Standard Props: (No additional cost)
Baby Boutique Stand: white children sized store stand that can be used for product promotion, lemonade stand, or kissing booth
Baby Sports balls: football, basketball, basketball net, soccer ball, baseball bat
Backdrops: Solid Colors- black, white, light pink, dark pink, blue, baby blue, teal, purple, green, yellow, orange, red, tan, dark brown, dark grey.
Backdrop Patterns: Rainbow paint splatter, Fresh Prince, & Brick
Banners: One (gold or silver), Happy Birthday (pink, donut themed)
 
Boxes: Clear with Black border (set of 4), clear with white border (set of 4), clear with gold border (set of 4), Silver border (set of 4)
Briefcase: Black Leather brief case
 
Chair: Clear acrylic with arm rests  & black directors chair
Chalkboard sign: (Small easel, large easel, adventure awaits, first day of school, baby milestones, pregnancy milestones, sweethearts)
Christmas (seasonal): Christmas tree with white/gold/silver ornaments, portable fire place, 1.5 ft snow man, 4ft light pole with wreath, Santa hats (set of 4), Mr. Mrs. Claus dolls, 2 red garland presents, 3 gingerbread cookie ornaments, mistletoe
 
Crowns: (Adult size 2 gold, black, 2 rose gold, 1 gold/royal blue, or 4 silver)  (Baby size 2 silver & 2 gold) Faux flower crown with small pink roses, & gold king crown
Faux Cake: (9"inch white or 6"inch pink)
 
Faux Cupcake: (5 vanilla, 5 chocolate, or 5 strawberry)  
Faux Donuts: 6 multi colored realistic donuts
Faux Flowers: Dark red roses, pink roses, royal blue roses, magenta roses, white roses, & sunflower heads
Faux Fruit: Lemons, Strawberries, & Oranges
Faux Rose petals: Dark red & Light red
Glitter Champagne bottles (3 gold, 2 black, 2 light pink, 2 silver, & 2 baby blue)
Hay Stacks: 4 medium sized
 
Maternity: Baby Glitter sign (1 blue & 1 pink), Milestone blocks (1 blue & 1 pink), felt baby feet (1 blue &1 pink)
Metallic foil backdrop: (Gold, silver, pink, purple, royal blue, red, green, orange, magenta, black, iridescent, tan, and rose gold)
Milk bath containers: (Clear acrylic, silver plastic, or silver metal) *flowers & fruit not provided
Money & Money gun: Fake 100 bills with a gold battery powered money gun
Newborn: Wraps (Stone Gray, Navy Blue, or Tan), Grey teddy bear hat with matching bear, Basketball hat & hoop net, Malcolm X mini glasses, & Two pink tulle dresses. White wooden bed
Non-helium Balloons: (Gold confetti, silver confetti, Rose Gold confetti, pink & gold confetti, black &gold confetti,  purple, light blue, blue, green, yellow, orange, red, light pink,  turquoise, black, white, metallic silver, and metallic gold)
Number Balloons: *Air-Filled ONLY: 0-9 in Black, Gold, Pink, & Silver 
 
Numbers: Large gold #2 & #5, small gold glitter #1, & large pink rose #1 Glitter O.N.E letters, cursive gold O.N.E
 
Paper flowers: (White, Purple, Teal, & Tan)
 
Piñatas: Large- 2 unicorn, 2 donuts, 1 rainbow, 1 pastel rainbow,  Small- 4 unicorns
Popcorn containers: 2 Medium sized movie popcorn containers
Pumpkins: 10 multi sized plastic orange pumpkins
Step stools: (Black or  kid size white)
Stools: (Black metal or white fur)
Super hero cape: Red & blue 
 
Valentine's Day: Small glitter hearts, Two hollow red heart wreathes, and I love you heart.
Wings: White angel wings 52 inches (matching halo), white newborn ange; wings, gold mesh butterfly wings (6month-1 year old)
Wrapped Presents: (sets of two) glitter silver, metallic silver, glitter gold, metallic gold, white. black, metallic rose gold, and rose pink. 
 
*ANYTHING NOT ON THIS LIST MUST BE PROVIDED BY CLIENT 
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© 2021 Rayvon Creates LLC

Tel: 904-323-1972