Check the FAQs 

Frequently asked questions

How do I book a shoot?

Monday - Saturday

10:00am - 8:00pm

Closed on Sundays

Booking is by EMAIL ONLY: info@rayvoncreates.com

Time slots are offered on Monday-Saturday by advance booking only (Must be at least 48 hours in advance). Since each project is unique, time accommodating and dates are only discussed via email. Please provide your first/last name, package, location (studio or outdoor location), date,  color scheme, & time you're interest in. You will receieve a response within 24 hours.  Once everything has been confirmed you will be emailed a contract and Paypal invoice to pay your 50% deposit to secure you session.

When should I book?

Monday - Saturday

10:00am - 8:00pm

Closed on Sundays

It is recommended to email info@rayvoncreates.com & secure a date 3 -4 WEEKS IN ADVANCE as slots go quickly. Booking must be done more than 48 hours in advance of session.​
  • POST READY FOR SPECIAL DAY - You will need to reserve a date that is 14 business days or more prior to your release date (business days ONLY count Monday - Friday)

How do I pay?

PayPal, Cash, Cash App, or Cashier's Checks.

DEPOSITS: All deposits are made electronically via your personalized invoice emailed to you following your booking confirmation. All Deposit’s Are Non-Refundable

FINAL BALANCES: Balances can be paid by cash or card the day of your session. Full balance must be paid before proofs are sent. You have 7 days to pay full balance before $15 per day late fees are enforced. 

 

MORE RETOUCHED IMAGES: Additional retouched images can be ordered up to 30 days after your shoot. After 30 days a $50 storage fee will be added to the cost. An invoice will be emailed your for payment and full balance must be paid before images are edited.

 

PRINTS: Print payments can be made at the end of the project when you receive your collection proofs link via email. (Prints are not included in your package  *ONLY Retouched images can be printed)

Where is the studio?

Jacksonville, FL

The Rayvon Creates LLC Home Studio is located on the north side of Jacksonville, FL near Ribault High School. The address will be provide on your contract once your session has been confirmed via email. On location studio style shoots can be provided for an additional fee. 

How will I pick my photos?

Online Gallery

Once your full balance is paid you will receive an email with a link and password to your online gallery. You can add the photos you would like edited to your favorites folder by pressing the heart button at the bottom (click again if you need to remove a photo). If you need more you can use the shopping cart icon to purchase additional edits. Please send an email to info@rayvoncreates.com once your favorites have been selected. Retouched images will be emailed upon completion. (Prints are NOT included with the service cost of your shoot). 

When will I get my photos?

2-4 Weeks

Please allow 14 -28 business days from the day you select your edited images selection for delivery.  Rush orders are not available. (Business days are Monday-Friday)

Can I cancel or reschedule?

Yes, but no deposit refunds.

For photo shoots rescheduling must be done within 48 hours notice of the perspective shoot date or Rayvon Creates will be entitled to a $25.00 rescheduling fee. Deposits will NOT be returned for cancellations regardless of reason. Rayvon Creates LLC is not responsible for any act of God or weather that may cancel or post-pone a shoot. Clients will not be entitled to a refund for any such circumstances but will be offered the opportunity to reschedule their session if they so choose and upon availability of Rayvon Creates LLC. 

Can I bring guests?

Yes, 2 max.

2 Guests Max. You are allowed two (2) people to help/watch but please do not bring anyone under the age of 12  as a guest to your session. 

What props do we have?

Studio shoots only

Included in your shoot you have the option to select any of the following...
Metallic foil backdrop (gold, silver, magenta, black, green, and blue)
Crown (Adult size gold or silver)  (Baby size silver)
Presents (set of 3 gold or silver)
Chalkboard sign (small easel, large easel, adventure awaits, first day of school, baby milestones, pregnancy milestones, sweethearts)
Non-helium Balloons (gold confetti, silver confetti, purple, light blue, blue, green, yellow, orange, red, light pink,  turquoise, black, white, silver, and gold)
Faux Cupcake (vanilla, chocolate, or strawberry)
Stools (black metal or white fur)
Step stools (black or white)
Glitter bottles (gold or black)
Milk bath containers (silver plastic or silver metal) *milk powder & fruit not provided
*ANYTHING NOT ON THIS LIST MUST BE PROVIDED BY CLIENT 
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© 2020 Rayvon Creates LLC

Tel: 904-323-1972